Who we are
Our website address is: thetutoringlab.org.
Use of Zoom for Online Sessions
1. Introduction
We value your privacy and are committed to protecting your personal information. This section outlines how we use Zoom for online sessions and the measures we take to ensure your data is kept secure.
2. Use of Zoom
We use Zoom, a third-party video conferencing service, to conduct online tutoring sessions. By participating in these sessions, you agree to Zoom’s privacy policy, which can be found on their official website.
3. Information Collection
When you participate in an online session via Zoom, we may collect the following information:
- Your name and email address
- Video and audio recordings of the session (if consented to)
- Chat messages exchanged during the session
- Any documents or files shared during the session
4. Purpose of Collection
The information collected during Zoom sessions is used for the following purposes:
- To provide and improve our tutoring services
- To monitor and ensure the quality of our services
- To address any technical issues that may arise
5. Data Storage and Security
We take the following measures to protect your information:
- All Zoom sessions are conducted using secure, password-protected meeting rooms
- Recordings of sessions (if consented to) are stored securely and only accessible by authorized personnel
- Chat messages and shared documents are treated with confidentiality and are not disclosed to unauthorized parties
6. Consent
By participating in a Zoom session, you consent to the collection and use of your information as described in this privacy policy. If you do not agree with this policy, you may choose not to participate in online sessions.
7. Your Rights
You have the right to:
- Access the information we hold about you
- Request corrections to any inaccuracies
- Request the deletion of your data
- Withdraw consent for the recording of sessions at any time
8. Contact Us
If you have any questions or concerns regarding this privacy policy or our use of Zoom for online tutoring sessions, please contact us at admin@thetutoringlab.org.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.